National Council: ‘Development 180’ Classes Can Help Transform Your Career
Development is about you and your co-workers getting better and strengthening your competencies. It is evolution, growth, progress, advancement, knowing more, doing more, being prepared, and doing your best.
180 is taking a dramatic step in the opposite direction. Doing an “about face.” Turning around. Turning things around. Looking at life from a different perspective. Reflecting on what you see from that rear view mirror. Not being satisfied with the path you’re currently on.
Development 180 marshals the magic of you knowing more and acting on it, and taking simple and dramatic steps to move in a different direction. In just three hours (That would be 180 minutes of course!), you can discover new and practical ways to get your work done and new paths to achieve your goals. Many topics focus on strengthening your competencies—always a step in the right direction.
Development 180 workshops will take place at the National Scouting Museum, 1329 West Walnut Hill Lane, Irving, TX 75038. Classes are scheduled in Museum Education room 1 or 2.
Space is limited, so you will want to register early. Information and registration forms are on the Center for Professional Development website: MyBSA > Resources > Center for Professional Development > Development 180.
To improve your performance, take one or more classes to learn the following topics:
Customer Service: Be customer oriented. Meet needs and expectations of customers. Understand internal and external customers. Analyze and resolve problems. Guide the customer to the appropriate party. Ensure that problems are resolved to the customer’s satisfaction.
Leadership: Identify competencies of leadership. Understand personal values and leadership styles. Improve communication abilities. Learn techniques for developing others.
Listening: Understand the importance of giving and receiving feedback. Assess your current listening behavior. Grasp techniques to help you stay focused, capture the message, and help the speaker.
Managerial Courage: Be forthright, honest, candid, and action oriented. Provide clear and timely feedback. Communicate about what needs to be said. Communicate where volunteers and co-workers stand. Deal quickly and effectively with people problems.
Negotiation and Conflict Resolution: Be diplomatic and objective. Read situations quickly. Design creative solutions. Hammer out tough agreements. Settle disputes quickly. Build consensus. Evaluate different sides of issues.
Professionalism: Strengthen integrity and trust. Understand the mission. Adhere to ethical values. Care about public perception and public trust. Avoid conflict of interest. Avoid misrepresenting yourself. Accept responsibility for mistakes.
Relationship Management: Create positive relationships. Improve networking skills. Collaborate with co-workers, volunteers, councils, and external audiences. Look for common ground and other viewpoints. Help solve problems.
Time Management: Understand skills like setting appointments and creating tasks. Know the difference between important and not important tasks, urgent and not urgent tasks. Grasp how planning and execution can help you achieve more results.